Your choices regarding cookies on this site

Oracle and our third party partners may use cookies for the following purposes:

  • required cookies are necessary for the site to function
  • functional cookies help us to prefill your details on your next order and to optimize the site for easy reordering
  • advertising cookies allow for interest-based advertising and tailored content across your browsers and devices

Please visit our Cookie policy for more information.

Cookie Preferences

Functional

These cookies allow the Controller’s web application to remember choices you make while browsing and/or using the application (such as your user name, language or the region you are in) and provide enhanced, more personal features.

These cookies can also be used to remember changes you have made to text size, language and other parts of web pages that you can customize.

The information these cookies collect will not personally identify you, and they cannot track your browsing activity on non Controller’s websites.

For reliable review of your order status, on-screen on the application, in real-time, and also for easy reordering, your data may be saved on your device, serving a cookie locally. View cookies.

Masala At Home
Open navigation Close navigation

Terms of Service

Masala At Home

Churchmead Cottage

Restaurant website: /

Restaurant address: Norton St Philip, Bath BA2 7LH, United Kingdom

Restaurant phone number: +44 7787 124460

Restaurant contact e-mail/form:

Menu currency: GBP

Terms and Conditions – Masala at Home
Introduction:
These Terms and Conditions govern the use of our online ordering service for Masala at Home. By placing an order through our website, you agree to be bound by these terms.
Business Information:
Masala at Home
Norton St Philip, Bath
Contact: 07787124469
Email: athomemasala@gmail.com
Ordering:
All orders are subject to availability and acceptance.
Once an order is placed, you will receive confirmation via email or SMS.
We reserve the right to refuse or cancel any order at our discretion.
Collection Policy:
This is a collection-only service. We do not offer delivery.
Customers must collect orders at the agreed time.
Please bring your order confirmation when collecting.
Preparation Time:
Estimated collection times are provided at checkout.
During busy periods, delays may occur. We will inform you where possible.
Pricing and Payment:
All prices are listed in GBP (£) and include applicable taxes.
Payment must be made online at the time of ordering unless otherwise stated.
We use secure third-party payment providers for transactions.
Allergies and Dietary Requirements
Please inform us of any allergies before ordering.
While we take care, food is prepared in a kitchen that may handle allergens.
We cannot guarantee that any dish is completely free from allergens.
Cancellations and Refunds:
Orders can only be cancelled within a reasonable time after placing them.
Once food preparation has started, cancellations may not be possible.
Refunds will be issued at our discretion.
Quality and Complaints:
If you are not satisfied, please contact us immediately.
We will aim to resolve issues promptly and fairly.
Hygiene and Safety:
We follow UK food safety and hygiene guidelines to ensure safe food preparation.
Liability:
We are not liable for any indirect or consequential loss.
Our total liability is limited to the value of your order.
Changes to Terms:
We reserve the right to update these Terms and Conditions at any time.
Changes will be posted on our website.
Governing Law:
These terms are governed by the laws of England and Wales.
Contact Us:
If you have any questions about these Terms and Conditions, please contact us using the details above.